I recently purchased a RIGtalk at the Atlanta HRO store. Within 20 minutes of opening the box, the drivers were installed and my IC-746PRO and Win-EQF (Version 1.86) were playing nicely. I can control the rig with the logger and vise versa. Great Product!

My name is Brenton ( Ben ) Lindner.from Mount Gambier, South Australia

I recently placed an order with West Mountain Radio and I would like to say thankyou for the excellent service and the ease in which to order from your website. You are also to be commended on the use of USPS as my parcel arrived in the time that they said it would in Australia. 6 days.

You have my permission if you wish to use this email in customer feedback so future overseas purchasers can have peace of mind when they order from West Mountain Radio as I have and will order in the future again.

Yours Sincereley

Just wanted to touch base with you and give you some feedback.

I have purchased several items from you, a RIGblaster pro, nomic, and, most recentlly, a RIGblaster plus, as well as several RIGrunner products. I am supremely impressed with your business practices as well as your product.

I have had no problems with anything I have gotten from you. Your equipment is top notch, the included documentation is excellent, and ordering on line is a breeze. You have immediately shipped my orders, with them getting here sometimes before I am even ready for them!

Anymore, it is rare to find a company who takes their business and customers seriously. You are a star among many. Thank you for all you do, and much luck in the future.

73,

Looking forward to the RIGrunner products.

Keep up the good work.

After using the Rigblaster Pro for the past few weeks, I can now report that it is superb. Before I ordered the Pro, I was using a competitor's product (Rascal) and the versatility and ease of use make the higher cost of the Pro an investment rather than an expense. Thanks for a great product!

Hey all, keep up the good work! I particularly appreciated your note on compliance with the Can Spam Act of 2000 in the latest mailing, speciffically the explanation of what it measn to comply. Wish more companies were as strict about compliance.

Again, Bravo! Keep it up. But then again I may be prejudiced.....I like your products :-)

Everything come in time from West Mountain radio and it worked perfectly. All preparations for RTTY WW test pays off. I set up new world record as SOAB High power and very happy about it.

Feel free to use this if you can in your advertising efforts. He's really happy about it.

I honestly really have never seen support from any company for their products like you folks have there. Other than Ten-Tec...Those folks take care of their customers too.

I dont have words to describe my feelings about the rigblaster pro. Saying its fantastic just isnt "big" enough. The price was just right...and it does exactly as advertised. It took me less than 30 minutes to get it hooked up and on the air. I've had countless carefree qso's in the 2 weeks now that i've owned it. Workmanship is top notch...it looks real nice sitting there next to my alpha 89 and 775dsp.

Plus!!!! Hi Hi...you guys aren't obligated to answer some of these goofy questions i've ask you about operating practices and all that...but you still take time out and do it anyway.

Well as you can see i can go on here and write a book about how much i think of you and your support and your rigblaster pro. Thanks for such a great product...thanks for the surprise upgrade cd in the mail...and thanks for answering my questions from time to time.

Thanks very much.

I am receiving excellent reports and IMD readings. It also eliminated some of the rf noise I was experiencing. As a registered MixW user, it compliments the software nicely. Thanks for an excellent product and glad to be one of the first users of the new Rigblaster Pro.

Oh one other thing, the RF suppression works so well that it has lowered my noise floor and done away with some problems I was having with RFI!!!!

I left you some "positive feedback" when I purchased my Rigblaster Plus a few months ago. Just thought I'd let you know that all my comments are still positive 25 states and 20 countries later on PSK31. I'm having a lot of fun and it's a joy to operate...it's a breeze to go from CW, to SSB to PSK31, I barely have to touch a thing. Thanks for a great product!

Ed very patiently and competitently helped me through a workaround that will have me on the air tonight.

RIGblaster didn't cause the problem but Ed was happy to help me solve it. That's support that other companies can only envy!

Please feel free to use this in any testimonial listings you choose -- Ed and West Mountain Radio have earned my respect and future business!

73,

Thanks...73

This time I have my shipping adress to my son in NY and billig to Sweden, I hope it will work.

Thank´s again for great products.

Just finished installing my RIGrunner and connecting all my radios/accessories to it. I have it running from an Astron RS-50M PS... This is the most usefull piece of equipment I've bought in a long time. Boy, did it clear up a birdsnest of wires under and behind the radio desk... I actually know what goes where now...

Installation of the Powerpole® connectors couldn't be easier. I bought extra connectors for mobile installations in both my truck and my son's truck. I'm going to install connectors on my son's shack equipment also...

I have one of your RigBlasters and my son has a Nomic, which have been running flawlessly.

Your shipping was excellent too. I ordered the unit on Monday at 4:00pm and the UPS guy delivered the pkg on Tues. 6:15pm... I had most of the connectors on the cables by 9:30pm....

I have no trouble whatsoever recommending your products to anyone I meet.

Well done,

Thanks for a great product that is conveniently sized and economically priced. I'll be pitching these to Huntington Beach RACES since we've standardized to Anderson Powerpoles® last year.

I recently purchased one of your plus units, and it has made possible Mobile SSTV with my TS-50. I had tried a homebuilt unit and it had nothing but RF problems,this unit completly solved the RF getting into the soundcard.

My first mobile contact was with a station in New Hampshire and he thought I was on the home station till I identified as mobile, near Bangor Maine.

I couldn't help but noticing MFJ's feeble attempt to sell a radio-soundcard interface in this month's QST. Their ad was even just opposite your's! What a blatant rip-off attempt. Of course we all know that the MFJ models will fall apart in a week.
Congratulations on beating the mighty MFJ to the punch. Competition isn't always fun, but it must feel great to see MFJ scrambling to catch up.
Good luck & keep it going,

73s and keep the good job!!

Sincerely,

I did mess around with the settings on the sound card, and it turns out I may not have had them adjusted properly. The visual on your web page helped me tweak them "upward" just a bit, and that seems to have helped......Also, it appears I was a bit too conservative on the mic gain setting......

Tnx again, and I've now worked over 15 states and 10 countries and have only been active for about three weeks.....not too shabby. It's also amazing how many other "new guys" running the Rigblaster I chat with on 15 and 20Mtrs.....tnx again for response and all the best....

I used the Rigblaster with the AGWPE and was able to immediately hear APRS packets. I also called up a packet using buddy and was able to chat, and connect using packet.

I am using a Icom 706MKII, this is a great way to get your feet wet on modes you don't have the dedicated hardware for.

PSK31 was great too, of course.

Nothing more to add except what a really beaut interface. I am more than pleased with it.

Gd luck,

THANKS

I am very impressed with the quality of workmanship in your product. Thanks for an excellent product and well written manual. All of you folks deserve a pat on the back and several atta boys !!

Thank You,

Bob Daniel

W9FIF

I was impressed enough with the product that I just ordered a 2nd unit for my second station.

Thanks,

You can't beat the price for this handy shack accessory and the construction is truly First-Class. Thanks for a great product!

I am using your RigBlaster since several months In PSK31 , MT63 , RTTY, CW modes

Really it is great !

Excellent purchase !

73s

73, Bill NV4T

Began using the RigBlaster a few weeks ago...a very nice gadget and high quality. Replaces the tnc I've used for many years .

Thanks for a nice product.

73,

GREAT PIECE OF EQUIPMENT,,,, WORKS WELL,,,,DOES A GREAT JOB ON PSK ALONG WITH DIGIPAN

THANKS

DAN

Look forward to meeting you on the bands sometime Del.

73's from Scotland to you and the RigBlaster team, keep up the good work.

Bob Hynd N5URL.

What I would like to be able to do is to being able to run the programs thru my rigblaster however as you may know Realplayer and WinAmp do not provide for a way to key via a com port. Is it possible to add a modification to it so I can manually switch the rigblaster so that I can key my rig so that I can send the program audio from the computer to my 2 meter rig. As you know most 2 meter rig do not have a vox circuit. Any help would be appreciated.

73 Bob Hale N1WBD

CUL, 73

73'S BOB

73's from Ms.

Good luck with a good product. Now is somebody could write something for Pactor etc with a sound card!

Being one of the early on purchasers of the RigBlaster, I have had the opportunity to THOROUGHLY test it with my Yaesu FT-847. It has performed flawlessly through all tests. There is NO noticeable problem with groundloop induced hum or spurious noise between the computer and the rig. It works as or better than advertised with PSK31, Digipan, WinPSK, MixW32, TrueTTY, Logger, WriteLog Throb,Winpix32, ChromaPix, Hellschreiber, MT63 and others.

There is, however one thing you didn't think of and it would be nice to have. The newer rigs are now providing for direct RS-232 control or as Yaesu calls it CAT control of the rig. Most of the newer computers only have one available serial port and it is not possible to use the RigBlaster in its present configuration and CAT from the same serial port.

I surmounted the problem by using a Radio Shack 276-1403A serial jumper box. I wired in a piece of 2 wire shielded cable with the shield to the proper connections coming from the computer side (TXD, RXD and GROUND) leaving only GROUND implemented as pass through so that the PTT and handshaking functions could work in the RigBlaster. The little breakout box is then placed between the 25 pin jack on the back of the RigBlaster and the incoming RS-232 cable. The 2 wire shielded cable is terminated in a DB9 female which goes to the FT-847. Now all works, but would have been nice if the RigBlaster had provisions for bringing out the TXD and RXD lines. You might mention the solution for this somewhere in your documentation at some future time so others could have a head start on it.

I wanted to take a second to personally thank you 1) for the great service you provided in getting the RigBlaster to me, 2) a great product. I had a problem after I hooked everything up with a high noise level being generated from my notebook whenever the RB was connected. Unfortunately that weekend, I couldn't get the problem solved. After a week to think about what I had I decided that it was the serial cable between the rig and the RB that was causing the noisy problem (my audio cables were shielded and I thought the serial cable was as well). As it turns out I had to put a couple of snapon ferrite beads at each end of the serial cable and now it is quiet as a mouse.

So I solved that problem Saturday night, got up early Sunday morning, setup my Digipan software and spent the entire day in wonderful conversation on PSK31. Thank you very very much for a beautiful product that worked well right out of the box. The setup instructions were great and I have had zero problems to date. I don't even need to do the low mic gain mod, my laptop appears to deliver more than enough audio out to the RB. My only complaint, no on/off switch. I really do like the ability to turn off solid state devices in this part of the country due to the nasty electric power distribution system we are forced to use.

So there you have it. RigBlaster is the best and has made ham radio fun again for me. Hope you had a good time in Dayton and sales went well. So of us weren't so lucky to enjoy the event. ;-(

73 and have a great day,

Larry Van Horn

Your RIGblaster is a fine piece of work. From the solder masked PCBoard to accurately bent, painted and screened case, RIGblaster is a well done design. Though the circuit is simple, it is not cheaply packaged and ought to perform well for years to come. 73,

Easy to install.
Easy to use.
Works great.

First rate construction and design.

Glad to see such a fine quality piece of equipment.

I like it!

73,

Thank you very much for your handling of my order...perhaps you will hear from me at some down the road.

Great box, very high quality thru and thru. Been on digital for years but this is the best little " box " I have come across. Even works great on VOX which was a big deal for me since I have used up four serial ports doing other things.

The Rigblaster has extended the useful life of my old TS-520, I see no reason to get a new radio now or spend $400 for an multi-mode TNC.

I can RECEIVE CW with ease, using any of a half-dozen different programs from Logger to CWGet to Mix...but none of them let me SEND CW. The Rigblaster will faithfully shift my rig from receive to transmit, but it simply does not key. I don't think the problem is in the Rigblaster so much as in their expectations for a rig's keying system. Mine is designed such that the VOX does not directly key CW, but if you attach a key or keyer to the key jack, it will allow full-breakout keying. The VOX is used to achieve keying delay, but sound level does not key.

In order to truly key, I still need to build a simple 2N2222 circuit to take CTS from the serial port and run it to a 1/4" key plug. I can tap into it at the Rigblaster, which makes things easier, but it would have been nice if there were a "key" jack and built-in CTS/switching circuit built into the unit.

Except for this one thing, the Rigblaster is a fantastic device, and the lack of CW keying does not detract from its "must have" status for the shack. That is why, even though it doesn't do everything I would *want*, it still gets 5 stars in my book.

THANKS FOR BEING THERE FOR THE HAM FRATERNITY WHEN OUR DIGITAL MODES REALLY NEEDED A BOOST FROM "THE BLASTER".

SEE YOU IN THE DIGITAL PILES,

VIC K5XX

73

Clair Bruce K7IE

Salem,Oregon

Have seen some e-mail on the rtty reflector with favorable comments.

Congrats!

73, Chas

Good luck with yours...I know you will enjoy it.

Jim, K5ROV

Got my Rigblaster yesterday and really like it. Nice to see a well made innovative product on the market. I had Digipan up and running and had my first PSK31 QSO within 15 minutes. Thanks for making such a nice product with good customer service.

One minor issue I encountered but have worked around is my Computer seems to float the DTR signal on the serial port high when the port is idle (I'm not sure if this is something specific to my machine or whether this is standard for RS232?) Your PTT control circuit is hardwired to trigger on either DTR or RTS, this means if I quit Digipan and leave the RigBlaster, Radio and Computer powered up, my xmitter is immediately keyed. I found I can get around this by switching to VOX on the RigBlaster temporarily to disable the PTT (My radio doesn't support VOX).

It might be nice if the DTR and RTS lines had jumpers to allow selection of which to use for keying, as this would allow keying triggered by RTS only for instance and would solve my problem.

I was initially very confused as I started out using an early version of WinPSK and it uses only RTS to trigger PTT, and doesn't seem to set the DTR line (leaving it high) which caused me to always be in transmit mode. It took me half an hour with a voltmeter and RS232 pinouts to convince myself that nothing was wrong with RigBlaster!

Anyway, this is pretty minor, but I thought that I would bring it to your attention, as I am sure that someone will have the same problem and potentially call you up for help. I'm having a ball on PSK31 and plan to dabble in RTTY and Hellschreiber as well. I'll probably purchase another RigBlaster to use with my TenTec Scout for portable use.

Thanks for a great product.

73

Clark