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Windows Hardware Drivers, CBA IV & CBA HR

If you plug in your CBA IV or CBA HR to your PC and the green LED does not turn on, then the drivers are not correctly loaded.

1.) Plug in your CBA IV or CBA HR to the PC using a USB cable

2.) Open Device Manager

TO GET TO DEVICE MANAGER USING WINDOWS 8, WINDOWS 10 OR WINDOWS 11:
Move your mouse cursor to the very bottom left of the screen, and you will see a little box pop-up that allows you to change between the classic desktop or the start screen. While this little box is up, right click on it and choose 'Control Panel'. In the Control Panel screen, choose 'Hardware and Sound'. In the Hardware and Sound screen, choose 'Device Manager'

TO GET TO DEVICE MANAGER USING WINDOWS VISTA OR WINDOWS 7:
Click the Start button on the bottom left, and in the text field type this in and then press enter:
Device Manager

TO GET TO DEVICE MANAGER USING ANY OTHER VERSION OF WINDOWS:
Right click on 'Computer' on the desktop, and select 'Properties'. You can find Device Manager here, the exact position changes a little bit with each version of Windows. In Vista, it says 'Device Manager' on the right side.

3.) Find the CBAIV in Device Manager. It might be under "Universal Serial Bus controllers" or "Other devices", and it will probably have a yellow exclamation point next to it.

4.) Right click on CBAIV in the Device Manager and choose 'Update Driver Software'

5.) When it asks if you want to search automatically or browse your computer for the drivers, choose the browse option.

6.) You should be presented with a dialog asking for the location where you installed the drivers. If you installed the latest CBA software (click here to download latest software), the drivers come in a folder called "CBA4 Drivers". Browse to this folder and then press the NEXT button.

The location for that drivers folder in the CBA software is (assuming software was installed to default location) on a 64bit version of Windows:
C:\Program Files (x86)\West Mountain Radio\CBA Software\CBA4 Drivers

The location for that drivers folder in the CBA software is (assuming software was installed to default location) on a 32bit version of Windows:
C:\Program Files\West Mountain Radio\CBA Software\CBA4 Drivers

7.) The drivers should then load and the green LED will turn on. You can now use the CBA software to run tests using this CBA.
Categories that this topic belongs to: CBA IV, CBA HR