Return/Repair Merchandise Authorization

The following steps will guide you through requesting repair or return of West Mountain Radio Product. Be sure to complete each step and fill in all required fields to ensure your Return/Repair Merchandise Authorization (RMA) request is processed.

Shipping terms:

The customer is responsible for shipping costs related to the return of the defective product. In most cases, West Mountain Radio will bear the cost of shipping repaired or replacement units via UPS Ground to the US 48 only. Expedited shipping (2nd Day and Next Day) is available, but the customer bears the additional cost of expedited shipping.

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Service Questionnaire

* Computerized Battery Analyzers:
Description of the Problem:

Shipping & Contact Information

** indicates required fields for US and Canada

* Name:
Company Name (if applicable):
Amateur Radio Callsign:
* Street Address:
* City:
** State / Province:
* Country:
** Zip / Postal Code:
Daytime Phone:
* E-Mail: